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Any question about our music, products or order? support@kalinkaland.com

Questions 'bout business, licensing? info@kalinkaland.com

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© 2018 Kalinkaland Records | FAYZ Records

Return Policy:

If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

How to return your items:

To return an item, you are required to email us at return@kalinkaland.com on the date on which you’ve returned the item, including:

  • Shipping carrier

  • Tracking code for the package

  • Copy or scan of the original invoice/receipt

Send it to:

Kalinkaland Records

Eduard Rosenthal Str. 30

99423 Weimar

Germany

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Disclaimer:

  • The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

  • The cost of returning the item to us is your responsibility.

  • Reimbursement usually takes 1-2 weeks after receiving the package.